Q: Do you offer free property valuations?
Yes, we provide free, no-obligation property valuations across Hexham and the wider Tyne Valley. Whether you’re thinking of selling or letting, we offer accurate, evidence-based valuations tailored to your home.
Q: What areas do you cover?
We cover the extent of the Tyne Valley, including Northumberland, Cumbria, and Tyne and Wear.
Q: Do you manage rental properties?
Yes, we offer full property management and tenant-find services for Landlords. From compliance and inspections to maintenance and rent collection, we take care of everything.
Q: How quickly can you let my property?
Letting times vary, but the rental market is very strong, and well-presented properties often let within days. We’ll advise on pricing, presentation, and marketing to help secure reliable tenants quickly.
Q: Can you help with buy-to-let investment advice?
Absolutely. We regularly support investors looking for buy-to-let opportunities. We can advise on rental yields, demand, compliance, and long-term investment potential.
Q: Do you sell rural properties?
Yes, our team has deep local knowledge of the rural market and the unique considerations that come with it.
Q: What makes Mace Estates different from other estate agents?
We’re a local, independent, award-winning estate and letting agent with genuine roots in the community. We offer personal service, expert valuations, 24/7 support, and genuine local knowledge.
Q: Are your phone lines really open 24/7?
Yes, our phone lines are open 24 hours a day meaning you can reach us anytime for urgent enquiries, landlord support, or valuation requests.
Q: Do you offer rental valuations for landlords?
Yes, we provide accurate rental valuations across the Tyne Valley. We assess demand, rental yield, and compliance to help landlords make informed decisions.
Q: Can you help first-time buyers?
Definitely. We guide first-time buyers through the entire process, from viewing to offer to completion, with clear advice on the property market. We can also assist with financial advice to obtain your mortgage offer.
Q: How do I book a valuation?
You can book a free sales or rental valuation by calling, emailing us, or using the valuation form on our website.
Q: Do you work with park homes and non-standard properties?
Yes, frequently. We handle park homes, starter homes, flats, bungalows, family houses, rural cottages, new builds, commercial spaces, and everything in between.
Q: Do you offer accompanied viewings?
Yes, we offer accompanied viewings to all of our clients to ensure buyers and tenants receive expert guidance and local insight.
Q: Do you help landlords stay compliant with legislation?
Yes, we support landlords with compliance, safety checks, EPCs, tenancy agreements, inspections, and legal updates.
Q: Do you offer marketing for properties?
Yes, we provide high-definition photography, virtual tours, floorplans, online advertising on all major portals, social media marketing, and targeted local promotion for all properties.
Q: Do you help with probate or inherited properties?
Yes, we provide valuations for probate and inheritance purposes.
Q: Do you offer advice on preparing my home for sale?
Yes, we provide tailored guidance on staging, presentation, pricing, and marketing to help you achieve the best sale price.
